Privacy policy

Glenbow Ranch SEO ("I", "me") respects your privacy. This policy explains what personal information this website collects, why, and what you can do about it. It is written to align with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and Alberta's Personal Information Protection Act (PIPA).

What I collect

• Information you send me. When you use the contact or quote forms, I receive what you enter: typically your name, email, phone number, business name, website and message.
• Call bookings. When you book a discovery call, I receive the name, email and any notes you enter in the booking form.
• Basic analytics. This site may use privacy-respecting analytics to understand which pages are useful. This data is aggregated and is not used to identify you.

How I use it

I use the information you send only to reply to you, prepare a quote or audit, and deliver services you have asked for. I don't sell or rent personal information, and I don't add you to a mailing list without your express consent, as required by Canada's Anti-Spam Legislation (CASL).

Who processes it

This website is hosted by Cloudflare, which receives form submissions, and Resend, which delivers them to my business email. Both may process data in the United States, so your information may be processed outside Canada and be subject to the laws of that jurisdiction.

Discovery calls are booked through Calendly, which receives the details you enter when you book and sends me the booking. Calendly also stores data in the United States. Its own privacy notice covers how it handles that information.

How long I keep it

Enquiries that don't become projects are deleted after 24 months. Client records are kept for as long as needed to provide services and meet legal and tax obligations.

Your choices

You can ask to see, correct or delete the personal information I hold about you at any time by emailing info@glenbowranchseo.ca. I'll respond within 30 days.

Contact

Questions about this policy can be sent to info@glenbowranchseo.ca. If you're not satisfied with my response, you can contact the Office of the Information and Privacy Commissioner of Alberta.